Category Archives: enterprise

Unified Multi-Platform Push Notifications with IBM MobileFirst

Push notifications, love them or hate them, are everywhere and there’s no getting around it. Push notifications are short messages that can be sent to mobile devices regardless of whether the apps are actually running. They can be used to send reminders, drive engagement with the mobile app, notify completion of long running processes, and more. Push notifications send information to you in real time, rather than you having to request that information.

Regardless of the platform or native/hybrid development approach, push notifications have to leverage the messaging infrastructure of the platform. iOS apps that have push notifications must use APNS (Apple Push Notification Service), Android apps must use GCM (Google Cloud Messaging), Windows Phone apps use MPNS (Microsoft Push Nofitication Service), and others use SMS gateways.

If you are building a back-end infrastructure to manage your application’s data, and you want to leverage push notifications, then guess what? You also have to build the hooks to manage subscription and distribution of push notifications for each platform.

If you’re building your app with IBM MobileFirst, guess what? You already have a unified API to communicate with all of these platform push notification services with a single API. Yes, you read that correctly – in addition to operational analytics, remote logging, simple data adaptersmobile application sharing, app management, encrypted offline storage, SSO, and support for both native and hybrid paradigms, IBM MobileFirst also has a single, unified multi-platform push notification API that simplifies your development effort for subscribing and managing push notifications on numerous platforms. Check out the video below for additional detail.

The unified push notification API allows you to develop your app against a single API, yet deliver push notifications to multiple platforms, and it works with both hybrid (HTML/CSS/JS) apps, as well as native apps.

MobileFirst Push Notification Mechanism
MobileFirst Push Notification Mechanism

 

The IBM MobileFirst push architecture supports numerous scenarios, including user targeted or broadcast messages.

You will still have to build the logic to subscribe devices for messaging, and dispatch push notification messages, but you’ll only have to do it once against the unified API – not once for each platform.

The apps that I showed in the video above are sample apps taken straight from the IBM MobileFirst platform developer guide for iOS and Android, and can be accessed in their entirety (with both client and server code) using the links below:

The client-side code will vary slightly depending on the native platform or hybrid approach, but the server-side implementation will be exactly the same.

When configuring your server for sending push notifications, be sure to follow the platform-specific steps to provision the apps/server for sending and receiving push notifications.

Within an adapter service on the MobileFirst server, you need to define an event source for push notifications.

WL.Server.createEventSource({
 name: 'PushEventSource',
 onDeviceSubscribe: 'deviceSubscribeFunc',
 onDeviceUnsubscribe: 'deviceUnsubscribeFunc',
 securityTest:'PushApplication-strong-mobile-securityTest'
});

On the client app, you’ll need to subscribe for messages from the event source. See the hybrid or native code linked to above for syntax and examples.

Once your clients are subscribed, you can use a single server-side implementation to distribute messages to client apps. Below is an excerpt from the sample application which demonstrates sending a push notification to all devices for a particular user (on any platform):

function submitNotification(userId, notificationText){
	var userSubscription =
		WL.Server.getUserNotificationSubscription('PushAdapter.PushEventSource', userId);

	if (userSubscription==null){
		return { result: "No subscription found for user :: " + userId };
	}

	var badgeDigit = 1;

	var notification =
		WL.Server.createDefaultNotification(notificationText, badgeDigit, {custom:"data"});

	WL.Logger.debug("submitNotification >> userId :: " + userId + ", text :: " + notificationText);

	WL.Server.notifyAllDevices(userSubscription, notification);

	return {
		result: "Notification sent to user :: " + userId
	};
}

From the MobileFirst console, you will be able to monitor and manage event sources, platforms, and the devices that are consuming push notifications.

Push Notifications on the MobileFirst Console
Push Notifications on the MobileFirst Console

 

If you were wondering, yes, these can be cloud-hosted on IBM BlueMix and yes, it can also be installed on-premise on your own server in your data center.  You have the option to configure your physical or cloud servers however you want.

Not sure where to go next? Maybe these will help:

IBM MobileFirst – Powering the IBM & Apple Partnership

Back in July, Apple and IBM announced a global strategic partnership to redefine how enterprises use mobile applications. Well, last week IBM and Apple announced the first set of apps developed from this partnership.

ibm-apple

The first set of applications include industry-specific applications designed to “redefine how work gets done”. The first set includes apps for air travel, banking and finance, insurance, government, retail, and telecom industries, and are just the beginning of the IBM/Apple parnership. Check out the press release for full details on the apps.

Apple’s VP of Worldwide Marketing, Phil Schiller is quoted saying: “The business world has gone mobile, and Apple and IBM are bringing together the world’s best technology with the smartest data and analytics to help businesses redefine how work gets done.”

So what is powering this transformation?  

The IBM MobileFirst Platform. That’s what.

MobileFirst-Logo

From the press release:


To supplement the IBM MobileFirst for iOS apps, the partnership between Apple and IBM offers business customers additional levels of capability integrated for enterprise mobility, including:

  • Mobile Platform and Enterprise Integration – Leveraging IBM’s global industry consulting expertise, client experience design and enterprise systems integration from analytics, workflow and cloud storage, to fleet-scale device management, security and integration. Enhanced mobile management includes a private app catalog, data and transaction security services, and productivity suite for all IBM MobileFirst for iOS solutions. In addition to on-premise software solutions, all these services will be available on Bluemix—IBM’s development platform on the IBM Cloud Marketplace.
  • Supply, activate and manage – Streamlined end-to-end procurement, deployment and lifecycle management — at scale; along with cloud solutions for enterprise security, device management, and data and process integration. IBM Global Financing leasing options and services to allow organizations to keep pace with latest device releases.
  • AppleCare for the Enterprise  – Providing IT departments and end users with 24/7 assistance for their devices from Apple’s award-winning customer support group, with on-site service delivered by IBM.

So, what does this mean from a more detailed/technical perspective?

MobileFirst Platform Foundation

Let’s look at the MobileFirst Platform Foundation, which consists of MobileFirst Platform Server (console and app management), client-side SDKs for native or hybrid apps, the MobileFirst Studio & CLI tools, and the MobileFirst Application Center.

mobilefirst-architecture
MobileFirst High-level System Architecture

The MobileFirst Platform Server and Client-side SDKs deliver security features, data integration features, app management features, unified push notifications, and analytics. From the security perspective, the MobileFirst server and SDK provide user authentication and can integrate with virtually any single-sign-on or identity management provider, and can maintain user authentication across multiple applications.

mfp-sso
Multi-app Single Sign On

The MobileFirst SDK also enables encrypted on-device storage, which can be synched with MobileFirst data adapters (used to expose data to the mobile applications).

For application management, the MobileFirst platform enables you to track versions of an app that are live out in production. From the server console, you can send messages to specific versions of an application, or remotely lock down specific versions of an app. This could be used to force compliance using the latest version of an app, or could be used to lock down an app due to some sort of security issue. You can read more about strategies for managing app versions on the MobileFirst platform here.

Application Management Console
Application Management Console

For data integration, the MobileFirst platform enables developers to leverage data adapters, which are lightweight server-side functions to data in a mobile-friendly format. They can automatically generate JSON objects from database information, leverage server-side compression to reduce network latency, perform object translation to compress large structures into smaller, less verbose packages (IE: SOAP to JSON, etc…).

worklight-adapters
MobileFirst Data Adapters

 

Usage of these data adapters is automatically audited, and is governed by the SDK’s authentication and app management. Server-side developers will be happy to know that data adapters are easy to develop using server-side JavaScript. Client-side developers will be happy to know that the MobileFirst SDK has a consisent client-side API to call any backend system.

The MobileFirst Platform server automatically exposes operational analytics for every app and data adapter managed through the platform. This provides insight into devices/platforms/OS versions that are consuming your applications, server-side collection of client-side app logs, and data adapter usage, all enabled “out of the box”.

MobileFirst Platform Analytics
MobileFirst Platform Analytics

MobileFirst Application Center

The MobileFirst Application Center is reposity of mobile applications that enables an “out of the box” app store for your enterprise. If facilitates the sharing of mobile applications, and enables sharing of feedback and rating information. It also uses access control lists to limit who might be able to install specific applications. If your enterprise has numerous mobile apps, and you need a way to manage distribution of your enterprise-signed iOS apps, then this is the solution for you.

mf-application-center
MobileFirst Application Center

MobileFirst Platform Application Scanning

MobileFirst Platform Application Scanning is set of tools that can scan your JavaScript, HTML, Objective-C, or Java code for security vulnerabilities and coding best practices. Think of it as a security layer in your software development lifecycle.

MobileFirst Quality Assurance

MobileFirst Quality Assurance is a set of tools and features to help provide quality assurance to your mobile applications. It includes automated crash analytics, user feedback and sentiment analysis, in-app bug reporting, over-the-air build distribution to testers, test/bug prioritization, and more.

MobileFirst Protect

MobileFirst Protect is a comprehensive suite of tools that enables an enterprise to manage, virtualize and optimize devices, networks, and apps. This includes Mobile Application Management (MAM), Mobile Device Management (MDM), and Mobile Network Performance Management (MNPM). Take a look at the quick video to see how MobileFirst Protect can help you secure the devices connecting to your enterprise.

 MobileFirst Engage

MobileFirst Engage is a platform that enables you to add analytics to your mobile applications. This can help you identify and understand how users are interacting with your enterprise. You can track mobile engagement, process the data, and provide a contextually relevant experience to your users in realtime.

The IBM MobileFirst Platform provides unparalleled tools to build, manage and monitor reliable and secure applications, manage and secure devices, monitor usage and drive engagement, and bring your enterprise to a mobile reality.

IBM Bluemix Cloud Services

Of course, let’s not forget IBM Bluemix, IBM’s suite of cloud services.  Bluemix covers everything from mobile app integration, business process & workflow, security services, cloud storage, analytics, and even the IBM Watson cognitive platform.  This post is long enough already, so I’ll go into more detail on Bluemix at a later date, but definitely go check it out.  There’s everything from basic node.js or Java server hosting, to app boilerplates/templates, and more.

IBM BlueMix Services
IBM BlueMix Services

 

Strategies for Managing App Versions & Updates With IBM MobileFirst Foundation (aka Worklight)

IBM MobileFirst Foundation provides two mechanisms to manage app versions and updates.  Neither requiring you to write any additional code!

The first is app versioning; MobileFirst Foundation tracks each version of an app that you deploy, and gives you the ability govern or restrict access to specific platforms and versions. App versioning applies to all apps, native or hybrid, on any platform that MobileFirst Foundation supports. The second is Direct Update, which allows you to push new HTML/CSS/JavaScript (web) resources to a MobileFirst hybrid app. Direct Update only applies to hybrid apps, but it works for any platform that MobileFirst supports.

App Version Management

When you deploy an app to the MobileFirst Foundation server, the server will automatically track versions based on the version number specified in you application-descriptor.xml file.

Set Application Version
Set Application Version

When you load the MobileFirst Foundation Server Console, you’ll be able to view all of the deployed app platforms and versions.

The screenshot below shows a hybrid app deployed for both Android and iOS platforms. You would also be able to see the exact same version and platform information for native apps that leverage IBM MobileFirst Foundation.

Managing Versions in the MobileFirst Console (click to enlarge)
Managing Versions in the MobileFirst Console (click to enlarge)

You’ll notice in the MobileFirst console that next to each platform/version you can set the status for that version. This makes it possible to set notification messages for users on specific platforms and versions, or even restrict access to specific platforms and versions.

For example, look at the screenshot above… Version 1.0 on Android is active. Version 1.2 on iOS is active. Version 1.1 on iOS is notifying, and Version 1.0 on iOS is disabled.

There are 3 statuses that can be set for each platform and version combination.: Active, Active Notifying, and Access Disabled.

Set Platform/Version Status
Set Platform/Version Status

When you set the status of a platform/version, this status is only for that specific platform/version pair. This enables you to selectively notify users of specific versions, or even block access to specific versions if they are outdated and no longer supported.

“Active” means that the application is active. Services to this version will operate normally, and no messages will be presented to the user.

“Active Notifying” means that the application is active, services will continue to work, but a message will be presented to the user when the app becomes active, or when a service request is made to the MF server.

Setting Active Notification Message
Setting Active Notification Message

This can be used to send any text-based message to the app users. This could be a deprecation notice, service maintenance notice, or any other general notice.

Within the app, the user will see a message when the app becomes active, or when a request is made to the server. This message can be dismissed, and the app functionality is not impacted in any way.

In-App Active Notification Experience
In-App Active Notification Experience

“Access Disabled” means that access to the application is disabled. In this state, a notification message will be presented to the user, and access from the app version will be disabled. The user will also be presented with an “Upgrade” button, which will redirect the user to any URL, which presumably will be for an updated version of the app.

Setting Disabled Status
Setting Disabled Status

In this state, the app will not be granted access to the MobileFirst/Worklight server. So, if your app requests data from a data adapter, all requests to the adapter from this platform/version will be blocked. If your app initialization code is inside of the Worklight client’s connect:onSuccess handler, then this can prevent your app from loading at all.

In-App Disabled Experience
In-App Disabled Experience

Again, When you set the status of a platform/version, this status is only for that specific platform/version pair.

You can learn more about managing applications through the MobileFirst/Worklight Console using the Administering Worklight applications with Worklight Console online documentation.

Direct Update

MobileFirst hybrid applications leverage Apache Cordova plus MF-specific APIs as a foundation to deliver hybrid apps. Apache Cordova enables developers to build natively-installed cross platform apps using web technologies.

Direct Update is a feature for MobileFirst hybrid apps, which enables you to push updated app content (HTML, CSS, & JavaScript) without the user having to deploy a new version of the app through the app store.

Direct Update is considered an additional security feature b/c it enforces users to use the latest version of the application code. However, when an app uses Direct Update, it *only* updates the web resources.  No native changes or version # changes will be applied. However, it should not be abused. In particular this will bypass the Apple’s app store approval process. You should not overhaul the entire UI and break Apple’s Human Interaction Guidelines, otherwise you could be kicked out of the app store.

Direct Update User Experience
Direct Update User Experience

By default, the update’s user experience is a modal overlay that shows download and installation progress. The updater’s UX can be configured to use silent updates that do not block the user’s experience, can be a completely custom user experience, or can be disabled altogether.  Updates can also be paused or resumed using the JavaScript API so that it does not block the user from performing a critical task, however this would require a custom UI – the default UI does not enable pause/resume.

Updates in the current version of Worklight (6.2) are complete updates containing the entire application (www) code, however MobileFirst Foundation 6.3 (coming this month) will have a Differential Direct Update feature that includes only the changed files. More detail will be posted once this is available.

Direct Update can also be disabled if you don’t want your hybrid apps to update automatically.

For more information on Direct Update, be sure to check out these additional resources:

Additional note:  If you’re wondering by I interchange MobileFirst and Worklight in this post, it’s because Worklight is now MobileFirst Platform Foundation

So, What is IBM MobileFirst?

I’m still “the new guy” on the MobileFirst team here at IBM, and right away I’ve been asked by peers outside of IBM: “So, what exactly is MobileFirst/Worklight?  Is it just for hybrid apps?”

In this post I’ll try to shed some light on IBM MobileFirst, and for starters, it is a lot more than just hybrid apps.

MobileFirst-Logo

IBM MobileFirst Platform is a suite of products that enable you to efficiently build and deliver mobile applications for your enterprise, and is composed of three parts:

IBM MobileFirst Platform Foundation

IBM MobileFirst Platform Foundation (formerly known as Worklight Foundation) is a platform for building mobile applications for the enterprise.  It is a suite of tools and services available either on-premise or in the cloud, which enable you to rapidly build, administer, and monitor secure applications.

The MobileFirst Platform Foundation consists of:

  1. MobileFirst Server – the middleware tier that provides a gateway between back-end systems and services and the mobile client applications.  The server enables application authentication, data endpoints/services, data optimization and transformation, push notification management (streamlined API for all platforms), consolidated logging, and app/services analytics. For development purposes, the MobileFirst server is available as either part of the MobileFirst Studio (discussed below), or as command line tools.

  2. MobileFirst API - both client and server-side APIs for developing and managing your enterprise mobile applications.
    • The server-side API enables you to expose data adapters to your mobile applications – these adapters could be consuming data from SQL databases, REST or SOAP Services, or JMS data sources. The Server side API also provides a built-in security framework, unified push notifications (across multiple platforms), and data translation/transformation services. You can leverage the server-side API in JavaScript, or dig deeper and use the Java implementation.
    • The client-side API is available for native iOS (Objective-C), native Android (Java), J2ME, C# native Windows Phone (C#), and JavaScript for cross-platform hybrid OR mobile-web applications. For the native implementations, this includes user authentication, encrypted storage, push notifications, logging, geo-notifications, data access, and more.  For hybrid applications, it includes everything from the native API, plus cross-platform native UI components and platform specific application skinning.  With the hybrid development approach, you can even push updates to your applications that are live, out on devices, without having to push an update through an app store.  Does the hybrid approach leverage Apache Cordova?  YES.

  3. MobileFirst Studio - an optional all-inclusive development environment for developing enterprise apps on the MobileFirst platform.  This is based on the Eclipse platform, and includes an integrated server, development environment, facilities to create and test all data adapters/services, a browser-based hybrid app simulator, and the ability to generate platform-specific applications for deployment.  However, using the studio is not required! Try to convince a native iOS (Xcode) developer that they have to use Eclipse, and tell me how that goes for you… :)  If you don’t want to use the all-inclusive studio, no problem.  You can use the command line tools (CLI).  The CLI provides a command line interface for managing the MobileFirst server, creating data adapters, creating the encrypted JSON store, and more.

  4. MobileFirst Console – the console provides a dashboard and management portal for everything happening within your MobileFirst applications.  You can view which APIs and adapters have been deployed, set app notifications, manage or disable your apps, report on connected devices and platforms, monitor push notifications, view analytics information for all services and adapters exposed through the MobileFirst server, and manage remote collection of client app logs.  All together, an extremely powerful set of features for monitoring and managing your applications.

  5. MobileFirst Application Center - a tool to make sharing mobile apps easier within an organization.  Basically, it’s an app store for your enterprise.

MobileFirst Platform Application Scanning

MobileFirst Platform Application Scanning is set of tools that can scan your JavaScript, HTML, Objective-C, or Java code for security vulnerabilities and coding best practices.  Think of it as a security layer in your software development lifecycle.


MobileFirst Quality Assurance

MobileFirst Quality Assurance is a set of tools and features to help provide quality assurance to your mobile applications.  It includes automated crash analytics, user feedback and sentiment analysis, in-app bug reporting, over-the-air build distribution to testers, test/bug prioritization, and more.


So, is MobileFirst/Worklight just for hybrid (HTML/JS) apps? You tell me… if you need clarification more information, please re-read this post and follow all the links.  ;)

 

Embarking Upon A New Adventure

I’m excited to finally announce that I have embarked upon a new adventure!  Today marks my first day as a MobileFirst Developer Advocate for IBM!

IBM

So, what does that mean?

It is very similar to what I was doing back at Adobe focusing on developers.  I’m excited to engage with the development community around building mobile apps and leveraging cloud services to meet critical business needs.  I’ll be focused on IBM’s MobileFirst platform, including Worklight – a platform for building and delivering mobile applications leveraging Apache Cordova (PhoneGap), and Bluemix – IBM’s scalable cloud computing platform, which can be used for everything from hosted services, “big data”, security, back-ends for mobile apps, Java, node.js, ruby, and much, much more… Seriously, check out everything that Bluemix has to offer.

It is my mission to help you, the developer or business decision maker be successful, and now I have access to IBM’s tools, knowledge and services to back me up!

Will I still be building apps and services?

  • YES – stay tuned for more info

Will I still be helping you build apps, and writing about development tools, paradigms, and best practices?

  • YES – it’s my mission to help you make the right decisions and be successful

Will I see you at the next development conference, hackathon, or meetup?

  • YES, and I can’t wait to show you everything IBM has to offer.  

Will I still be flying drones?

  • Of course! However, I won’t be blogging about drones and creative tools quite so much. Follow me on Flickr to see images from my latest flights, and feel free to ask me questions.

I had a great run with Adobe, and am thankful for all of the opportunities while there.  I worked on many amazing projects, worked with a lot of great (and very, very smart) people, and was able to continually push the envelope on both the development and creative/media sides. For which I am grateful.

Now, let the next adventure commence!

Your business has tough questions? Let’s ask Watson.